The Public Eye: Peter Blackshaw on Customer Service
Submitted by operations on Tue, 07/29/2008 - 1:21pm.
- Artist: Al Vuona
- Title: Peter Blackshaw on Customer Service
- Album: The Public Eye
- Length: 30:29 minutes (8.32 MB)
- Format: Stereo 44kHz 38Kbps (VBR)
Peter Blackshaw:July 13
Filled with stories from the front lines about well known brands like Coke, Nike, Dell, Southwest Airlines, Toyota, Johnson & Johnson this book showcases customer influence and offers companies a clear and convincing framework for creating authentic, enduring relationships with today’s vocal consumer
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