Privacy Policy

Effective Date: July 3, 2026

Protecting your private information is our priority. This Privacy Policy applies to WICN Public Radio, www.wicn.org, and WICN’s mobile applications for Android and iPhone devices, and governs the data collection and usage practices of WICN Public Radio, Inc. Unless otherwise noted, all references to “WICN” include WICN Public Radio, Inc., www.wicn.org, and WICN’s mobile applications.

By using our website or mobile applications, you consent to the data practices described in this Privacy Policy.

Information We Collect

WICN collects information that you voluntarily provide when using our website or services. This information may include:

• First and last name
• Mailing address
• Email address
• Phone number

If you purchase products, services, or make a donation through WICN, billing and payment information may be collected to complete your transaction. Depending on how payments are processed, this information may be handled by a trusted third-party payment processor.

We also automatically collect certain information about your device and your interaction with our website and mobile applications. This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website addresses
• Pages visited and time spent on pages
• Approximate geographic location inferred from your IP address
• Mobile device identifiers and usage data

We collect this information through cookies, analytics tools, and similar technologies to improve the performance, functionality, security, and user experience of our website and services.

We may also collect information that you voluntarily provide when you:

• Register for an account
• Enter a contest or sweepstakes sponsored by WICN or one of our partners
• Sign up for newsletters or special offers
• Contact us by email or through our website
• Purchase products or services
• Submit payment information to complete a transaction

We may gather additional personal or non-personal information in the future as necessary to improve our services.

Use of Your Personal Information

WICN collects and uses your personal information to operate our website and services and to provide the products and services you request.

We may also use your information to:

• Respond to inquiries and provide customer support
• Process purchases and donations
• Improve our website, mobile applications, and services
• Analyze website usage and performance
• Inform you of products, services, events, or other information offered by WICN and its affiliates

Sharing Information with Third Parties

WICN does not sell, rent, or lease its customer lists to third parties.

We may share information with trusted service providers who perform services on our behalf, including statistical analysis, payment processing, email communications, postal mail, customer support, website hosting, or delivery services. These providers are authorized to use your information only as necessary to provide services for WICN and are required to maintain its confidentiality.

We may also disclose information if required to do so by law or if we believe such action is necessary to:

• Comply with applicable legal obligations
• Protect and defend the rights or property of WICN
• Investigate fraud, security, or technical issues
• Protect the safety of our users or the public

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain portions of the website.

WICN uses Google Analytics to better understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on pages, browser information, device information, approximate geographic location, and IP address in accordance with Google’s policies. This information helps us improve the performance, functionality, and usability of our website. Google Analytics does not provide WICN with personally identifiable information unless you voluntarily submit it through our website.

You can learn more about how Google collects and processes data by visiting:

https://policies.google.com/technologies/partner-sites

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on:

https://tools.google.com/dlpage/gaoptout

By using our website, you consent to the use of cookies and analytics technologies as described in this Privacy Policy where permitted by applicable law.

Data Retention

WICN retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

WICN takes reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting information over the Internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

Changes to This Privacy Policy

WICN reserves the right to update or modify this Privacy Policy at any time. When changes are made, the revised policy will be posted on this page with an updated Effective Date. Your continued use of our website or mobile applications after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

WICN Public Radio, Inc.

50 Portland Street

Worcester, MA

Email: emily@wicn.org

Phone: (508) 752-0700